I used this software and input all data from my financial records as the program requested. Unfortunately, the IRS selected my 2023 tax return for audit. Audit has been going on for 3 months and may take another month to complete. Not sure what outputs of this software may have triggered my tax return to be selected for an audit. I noticed it takes some of my financial investment earnings and places them in a business income category. Software categorized my tax return as a low audit risk. Not sure if I will use this software package in the future. Future depends on IRS audit findings.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.