I use HR Block prep software now every year. No surprises and easy to import last year's returns. I also help my sister do her taxes using HR Block software as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Glitches downloading data from financial institutions. Not much help guiding preparation for unfamiliar forms. Program has gotten worse over the years in my opinion. Time for a change next year for me.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Got finessed again this year but at least I copped the program w a discount so it wasn’t too bad but they keep lobbying to keep charging us each year
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I use H&R because it's cheaper but I become frustrated with waiting for the program to catch up.and file later.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.