Have used this product for years. This year there was a couple programming problems. One Tech fixed one problem put took going through two more Techs until one figured out a work around. Hope there wouldn't be an IRS problem. For the first time the IRS put a hold on my refund and asked for my 1099s. That was two months ago and still waiting for refund.
I was taken by surprise that the state form cost so much to obtain and then file. I had to delay my federal return because the EV form was repeatedly pushed back. Ultimately the IRS would not accept my online submission, so I ended up printing and mailing it.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Have my own minimal tax requirements. Have been utilizing H&Block Deluxe in excess of 10 years and appears to be more complicated to complete. Know that it is more to do with additional government regulations/requirements but any simplification at the Deluxe level would be welcomed.