I have been using H&R Block Deluxe tax program for several years. It is easy-to-use. The instructions are easy to follow and there are answers to questions that may come up provided . Tax pro is also available if needed.
Paid extra for state and had to go to tax preparer to redo fed return in order to calculate state tax.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
This is the easiest tax software to use because it takes you step by step through the preparation process. I have yet to have a situation that wasn't covered by the software. H&R Block leads the way in tax preparation for a reason.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The cost to e-file a state return is more then the cost of the software
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
I recall doing my taxes without the help of software and it took hours and multiple corrections. I will never go back to doing my taxes that way again.
After using HRB for years, I had so many problems this year that I won't be coming back.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience