I used H&R Block software because, at one time, its more popular competitor would not allow you to load their program on two computers. In my case, I used one computer to complete the tax return software and another to print it. I have never looked back.
I have been using HR Block software probably 2 decades now and remain a loyal user. My tax situation is pretty simple and straightforward, but tax laws and language have always been a challenge to me. The software takes the stress out of the process for me.
I used the iMac version. Would not upgrade from within the program; had to use a workaround every time. This same problem was present the previous year; never fixed. I discovered an error in a taxable income computation, and emailed to find out how to report the problem to software development. Apparently, there’s no way to do that. When I e-filed, the program said I had to update first, but when I tried to update, the program said no updates were available. I’ve used HRB tax software for decades, but the quality has gotten very poor in the last few years.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.