Have used Block’s product for many years. This year was a tad more complex with entering all the investment losses but everything else went smoothly. Will be purchasing 2024 software come November.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I always get the least expensive version that offers inclusive state filing. Last year I owed a pile to the Feds because HR had changed my W-4 status as 'Married filing jointly' over a year after the devorce decree ratified. The software couldn't even flag the discrepency after my status was unmarried the year before and no info about a wife was listed. I hope the Feds improve their free-file program. I'd ditch this in a heartbeat.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block software for 10 years. It is easy to use and being able to transfer data from last year to this year makes it easy. I just think the Price is a little too high foir what it is.