Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,172 Reviews)
Rating breakdown 114,172 reviews
5 Stars
76,950
4 Stars
20,486
3 Stars
6,914
2 Stars
3,810
1 Star
6,012
84%of customers recommend this product.
(
31,705 out of
37,712)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: A Mainer
from Portland
Verified Purchase:Yes
Have been using H&R Block software for many years now.
It makes even filling non simple returns a breeze.
Easy to use and understand.
Recommend
It makes even filling non simple returns a breeze.
Easy to use and understand.
Recommend
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dodger43568912
from Las Cruces
Verified Purchase:Yes
Whipped through the fed portion…no issues.
The NM state tax program is ok for salaried folks with no attempt to take advantages of various credits offered by the state. The software does not include an adequate library of forms for state filing. Ended up I had to send in by mail because I couldn’t add required forms.
The NM state tax program is ok for salaried folks with no attempt to take advantages of various credits offered by the state. The software does not include an adequate library of forms for state filing. Ended up I had to send in by mail because I couldn’t add required forms.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Why is your direct sales price higher than retail?
on May 24, 2024
Posted by: Customer Focus Salesrep
from Denver
Verified Purchase:Yes
I am tired of getting your emails wanting me to buy your software direct from you when there are multiple authorized retailers at nearly 1/2 your price. If I am a valued customer why not sell to repeat customers at lower prices???
I would recommend this to a friend!
Value
1
Written by a customer while visiting HRBlock
Posted by: xyz3321
from Philadelphia, PA
Verified Purchase:Yes
The fed tax software was good, but the PA state tax software was bad: 1. there was no PA schedule D1 form. 2. the PA tax report was wrong. I could not us it and had to prepare myself. should I use it I would have a big trouble.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Dontony
Verified Purchase:Yes
I have using the H&R Block programs since the came out to the people, I can't and don't want to use any other software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Wally Nivram
from Chicago suburbs
Verified Purchase:Yes
I have used H & R Block software for many years and plan to continue.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: mcb70
from Webster NY
Verified Purchase:Yes
Software program was easy to use and got both Fed and State taxes done quickly and accurately.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Frustrated accountant
from Alabama
Verified Purchase:Yes
This software totally failed to properly account for a ROTH conversion on the state return. I had to get a form from the state to amend the return. Would not recommend.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock