Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,172 Reviews)
Rating breakdown 114,172 reviews
5 Stars
76,950
4 Stars
20,486
3 Stars
6,914
2 Stars
3,810
1 Star
6,012
84%of customers recommend this product.
(
31,705 out of
37,712)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: stamps3223
from Honesdale Pa
Verified Purchase:Yes
Had no problem using the program, it was easy to ude.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Critical Personal Data
from Syracuse NY
Verified Purchase:Yes
I have used this product for many years now but can’t wait to find a better one. I abhor the personal data privacy practices as detailed in the product and can’t understand why this company feels they can share the world over to anyone they see fit. Disgusted… otherwise is very good product. Would never recommend due to the data issue.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: disappointed 3
Verified Purchase:Yes
For the first time since using H&R tax software for years, something must not have worked correctly this time. The Where's My Refund page shows that my return was Accepted, but it still hasn't been approved almost 3 months later.
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed with H&R Block Deluxe 2023 Software
on May 24, 2024
Posted by: frk199
from Palmyra, PA
Verified Purchase:Yes
First my name is Fred and not Carol. I did buy the software and did my tax return. My problem was I had to wait till March before I could file to get my refund because the forms were not ready. I never had to wait when I used Turbo Tax. You also send me a form to participate in a reward program. I filled it out and tried to file it but you would not accept the upload so something was not working correctly. Very disappointed with your product. Not worth the price savings if product has issues.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Patty22
from Southern Indiana
Verified Purchase:Yes
I have been using H&R Block for many years. It is easy to follow and provides accurate tax returns. I plan to continue using it for many years to come.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: gwwsr
from US
Verified Purchase:Yes
My wife is previous block tax preparer.
She still likes the program.
Takes a person through step by step
She still likes the program.
Takes a person through step by step
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Profstone1
from Wisconsin
Verified Purchase:Yes
I purchased this because the nearest competitor is beyond excessively greedy and forces saving work on their servers. I prefer to do my taxes off line using the applications. If it's online there is another service that is free...why pay for lack of control over my personal information. Biggest gripes with hrblock... (1) I pay more for state so i deserve free online filing (2) I hate paying for an access key that forces me to download a version from a third party web service. Just include a thumb drive. (3) I teach incarcerated inmates and purchased hr to use to teach financial literacy...the do not have access to internet and it would be great to give them the ability to learn your software. Of course you made this impossible by being lazy and greedy. I will not make this mistake again. If I purchase software. I get to own and use the software fair & square.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: MarkWW
from Raleigh, NC
Verified Purchase:Yes
Updates are rather slow. The NC State tax form do NOT look like the real form. Unless you know the meaning of the line numbers, you can't read the form by itself.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock