Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,172 Reviews)
Rating breakdown 114,172 reviews
5 Stars
76,950
4 Stars
20,486
3 Stars
6,914
2 Stars
3,810
1 Star
6,012
84%of customers recommend this product.
(
31,705 out of
37,712)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: marybb1957
from Missouri
Verified Purchase:Yes
i’ve been using since 2001. I love that all my tax returns are saved as pdf files, i love that previous years data is maintained in file (especially when i utilized the special 3 yr proration of thrift savings withdrawel during COVID) it was amazing that the program prorated it yearly for me. i was the type of person that enjoyed doing my tax returns manually but then old age came to play and my vision and fingers didn’t work like they did when i was younger and i started getting headaches squinting to read all the new rules and such and my hand writing started getting sloppyier so the H& R Block delux home has been ABSOLUTELY WONDERFUL and wouldn’t do it any other way.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: guitartomy
from S.F. Bay Area
Verified Purchase:Yes
I have been using H&R Block software for many years now. it is intuitive, comprehensive, and affordable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: WJSHOE
from Anderson, SC
Verified Purchase:Yes
I’ve used the Block tax prep for quite a number of years now. Never had a problem nor been stumped on how to use it. It is thorough and user friendly. The transmission of data to both the Fed and State has been flawless. And my refunds have always been very timely. Much better than filing paper returns.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Saya
from Houston
Verified Purchase:Yes
It was easy and quick to file my taxes and the refund was issued in no time, thank you
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Joyf33
from Newport, MN
Verified Purchase:Yes
But - you keep sending emails to my dead father at MY email address. I was even the one who purchased the software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Big Bill K
from Detroit
Verified Purchase:Yes
Other than the price and easy e-filing, it has become a terrible product. Just trying to find a single form is super frustrating.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nickname is a pain
from Missouri
Verified Purchase:Yes
Been using H&R for years and only 1 issue, inherited IRA RMD for 2023, and it is now fixed. Reason for 4 stars instead of 5 on accuracy. Fix was after I sent in my taxes but I was aware of the issue and adjusted for it.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: KfromOhio
from Columbus OH
Verified Purchase:Yes
Overall H&R Block Deluxe is a very good product. Overall it is easy to use and efficient. However, there were a few items that I had to go into the actual data sheets that got flagged and I had to correct. Some of these should have been handled by the regular interview pages as the average tax payers are not going to understand the issues with the data sheets/forms. If they need to engage a tax person to understand, then why bother purchasing the product. But in my case, I could understand the issue after a bit of research. The primary reason I choose this product over the competitors is due to cost. As long as this product is offered at a much more attractive price I will potentially continue with it. But if not, then the competitors come back into play.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock