I have used this for decades. The last 2 years I had to manually submit my state returns. Federal doesn’t allow alimony deductions but the state does. I requested this to be fixed after filing my 2022 returns. It still hasn’t been fixed and it is a hassle because the program flags the state as an error, which it isn’t. Otherwise it’s great. I’ll probably try another program next year.
Since I have moved to H&R Block software many years ago I have never looked back. I have never had an issue and love the way it pulls information from your previous year and gets you to a running start. Updates the tax changes continuously until I hit the send key to the IRS Federal and State e-file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
After all these years I can honestly say I have complete confidence in the. Product. I have had various different circumstances and do not worry as they are accurate both the app and the legal knowledge is at the top. Easy app on my laptop. I might check out the android app next year but I do prefer my laptop
Extremely easy for people with tax background. For people's without any finance or tax experience, the questions are easily understood and simple forms to complete. Software will catch some duplicate, missed or conflicted answers.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Last two years were quirky. Bugs not resolved until late March. State version is wonky early as well. I don't feel comfortable submitting until late March. Probably last year I will use H&R.
I could not find where to enter the information on health insurance, the index did not contain an entry to take me there. It took forever until I stumbled on it.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.