Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,172 Reviews)
Rating breakdown 114,172 reviews
5 Stars
76,950
4 Stars
20,486
3 Stars
6,914
2 Stars
3,810
1 Star
6,012
84%of customers recommend this product.
(
31,705 out of
37,712)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Bev81
from AZ
Verified Purchase:Yes
I always use your software, but adding another state is way too expensive on line! Will buy in store from now on!
Pros: Easy to prepare, Easy to import documents
Value
3
Written by a customer while visiting HRBlock
Posted by: the Hairy One
from Grand Rapids, Michigan
Verified Purchase:Yes
I've used the IRS's Free Fillable forms in the past. This is easier. I want HRB supporting me if I'm audited.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabams
Verified Purchase:Yes
Excelente, magnífica puntuación, en todos los puntos
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mch321
from Melbourne, Florida
Verified Purchase:Yes
Unable to file taxes with this program. They were never able to provide the update for the clean vehicle tax credit. I will never use them again.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 2CatMom
from IL
Verified Purchase:Yes
Directions were clear and 'suggestions' were right on taarget
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MarinaF
from San Francisco, CA
Verified Purchase:Yes
I've been buying H&R Block software to calculate my taxes for at least 10 past years and so far, have no reason to complain.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Shaggy one
Verified Purchase:Yes
I bought the program, filled in the information as I received it from financial firms and filed electronically. No fuss; no pain.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tom2424
from California
Verified Purchase:Yes
I have used h&R block tax prep software for many years. Generally, it works pretty well. However, this year I was highly frustrated in the extended period of time it took for the program to be completed to be able to calculate a penalty for underpayment. This in turn caused me to file my taxes about a month later than I otherwise would have, which as We know increased potential risks of fraudulent filings getting ahead of mine. They did fix the problem just before the April 15th deadline, but they better pay more attention to this for next year or I will consider going to a different tax prep software. Also, that tax software incorrectly calculated my state under withholding penalty. A few weeks after I filed my return, I got a refund from the state in the amount of the underpayment penalty calculated by h&R block software.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock