I found an error and called your company. The person I talked to really didn’t care. Then she finally said what am I supposed to do? I said report it so it can get fixed!!!
Pros: Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Over many years I have found H&R software easy to use, accurate and competitively priced. A few years ago I bought the primary competitor's product and found it less user friendly so bought the H&R product because I felt uncertain of the accuracy of the competition. Will always use this product.