I have been using the Deluxe software for years. I find it to be very user friendly, never had any issues using it, and find it to be a good value for the price.
I have been using the software for at least 6 or 8 years. This year was the first time that the software and the HRB support system completely failed me.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been an HR Block tax program user for many years. It has been interesting to see the continuing improvement in the program. As a previous software writer I always strived to write from the perspective of the user of my programs. It shows that HR Block continues to follow that perspective. A program my be great but if a user can't figure why or what the program is doing, that user will not be back next time he has a need. Keep up the good work!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast