Before previous years it has been great but this year not good. Still waiting on my tax refund because it came back incomplete. When I sent it your software said everything was fine and it wasn’t. Very unhappy.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Idk I'm still waiting for my refund. Apparently it under review
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Worked fine, seemed to be inclusive of all my tax idiosyncrasies. Just as with Turbo, I had a few diagnosed items that totally left me confused, so I just said ignore them, but my return was accepted. So, similar to Turbo, less exact, but much cheaper. I have a relative simple retired senior citizen return, but with brokerage gains and losses and 401k income.
It does everything I need a tax preparation software program to do, but I don't have a very complex situation. Have used it for many years. Makes tax time tolerable. Good value.
A great product. Been using for several years and will continue to do so. Like that at the end it does a self check to identify any problems. Like that it pulls information from previous year’s return