Have used H&R Block tax preparation programs for several years and am happy with the product. Am giving 4 stars as for some reason the program insisted on sending info to the state that was no required and would not let me cancel sending. It caused the state to have to send me (and other family members who used the program) a notification this was not necessary. I do not appreciate wasting taxpayers time and money with unnecessary tasks.
Federal work fine but state didn’t because I was supposed to get a refund but state ended up reviewing and I ended up paying them.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.