Had to upload ALL 1099 forms manually to NJ. Never had this happen before, and it means I'll have to wait months longer for refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using H&R Block software for several years and I am very pleased with everything about it. Easy to use, intuitive, I can start and stop and come back with ease. I have used other programs and H&R Block has been the best for me.
Font are too small, cannot adjust. Too many fee-based product upgrades interspersed within the program. Cost too much for State filing. Depending on your adjusted gross income and/or other factors, the IRS website has many free tax programs that are surprisingly better.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H & R Block for several years now and it is still the best solution for us. It has helped me navigate taxes through retirement and a death in the family. I use it with confidence and have never had any problems.
The software walked me through the process from start to finish and assisted me with something I had never had before. Submission was flawless and returns were fast. Very pleased for the last 5 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents