I used the software to file my late sister’s final tax return. The instructions were clear and it was easy to E-file and her refund was sent in less than a week..
Asked for help with a mistake in the Kentucky Income tax program but no one ever got back to me, I had to use another program
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.