We have been using the deluxe package for several years and have always been satisfied with the results. We are retired professionals so don't consider ourselves idiots. This year seems we kept hitting roadblocks because we didn't understand what the software was asking us. People who deal with this all the time, it's plane as day.
I have used H&R Block tax software for more than 5 years. It's a good product, error-free, time saver, and great value. The one drawback is not carrying forward all the information from previous years required to fill out the next year's return. This is a minor glitch, but has become an irritant.
GOT TRUMPED THIS PROGRAM CANT TELL THE DIFFENCE BETWEEN PAYING FED OR STATE
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.