Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,591 Reviews)
Rating breakdown 114,591 reviews
5 Stars
77,256
4 Stars
20,552
3 Stars
6,941
2 Stars
3,818
1 Star
6,024
84%of customers recommend this product.
(
31,970 out of
38,001)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Rehoboth Beach, DE
Verified Purchase:Yes
We have been using H&B Block software for many years. It's easy to use and understand. We file the federal return electronically and for the past 3 years we've received out refund in 8 calendar days.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nim61
from New Orleans
Verified Purchase:Yes
I’ve been using HR Block for several years with no complaints
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ccity06
from Citronelle, AL
Verified Purchase:Yes
Didn’t care for the software, I tried it as my tax situation is different. I didn’t care for it, more difficult to use.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CDodd
from IL
Verified Purchase:Yes
I have a pretty basic tax return. I've used H&R Block software for years because I like to do things myself and I like to e-file from home.
This year, the whole thing failed on me and I couldn't get it to fix the issue. I received an error on filing that my PIN was incorrect, but I hadn't entered one. Nor could I find anywhere to check or clear this "incorrect PIN".
I ended up having to file on paper for both federal and state.
This year, the whole thing failed on me and I couldn't get it to fix the issue. I received an error on filing that my PIN was incorrect, but I hadn't entered one. Nor could I find anywhere to check or clear this "incorrect PIN".
I ended up having to file on paper for both federal and state.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JakeCO
from Colorado
Verified Purchase:Yes
The tax software is mostly easy to understand. It seemed a little less clear this year than in the past. Not sure, but I think a few items were less easy to follow where it was computed and then entered on the form. Overall it is easy to use and beats paying 10X the cost to have someone do them.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: wjc123
from Morton Grove, IL
Verified Purchase:Yes
I've been using this software for over a dozen years, and it has never disappointed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Tyyt
from Philadelphia, PA
Verified Purchase:Yes
Good product, less expensive than the competition. State file should be free though.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Navy Man
from Baton Rouge, La.
Verified Purchase:Yes
I have been using Block tax software for 7 years, after switching from a competitive platform. I am very satisfied with its ease of use and final results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock