I had to buy a new computer, because it wasn't overly clear there was no support for windows 8.1. I bought the product before microsoft ended support of windows 8.1.
Cons: Hard to prepare
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I buy the software as early as it becomes available. As soon as January comes around the updates come and are quickly included. I feel that the program supplies me with sufficient information to do them correctly.
I’ve used this product for several years and I’ve always been happy with the results. This year, I learned from another user that there was a software issue with the treatment of Roth IRA withdrawals, and Turbo Tax provided a correct, larger tax refund. Fortunately, I don’t have a Roth, but I’m now wary of the H&R Block software. Unsure what I’ll do for 2024.
Pros: Easy to prepare, Easy to import documents, Fast