Do not like the New York State In.come Tax part of the program. It ask for your Driver License ID number of Nine Digits. It never accepts my information even though I enter it . I always have to mail in my return and cannot send electronically. Otherwise I like it fine.
The program is easy to use. I've used it since it was tax cut and a paper pamphlet. One problem was the program wasn't complete the 1st of February. I had to wait until the 9th to complete the S S interview and file. That's why only 4 stars.
Overall good. Accurate. Needs better forms screens. Need better explanations for some item’s especially deductions. Price widely varies from different platforms and discounts. Wish they would have more fixed price. Hate hunting the internet for the best offer on my version.
H&R Block software is overpriced and stagnant. It has felt the same for maybe 10 years. No innovation, barely any improvements. And you probably support keeping the complexity in the Tax code to protect your market niche. You THINK staying ahead of TurboTax is a win, but we hate using your software year after year. We’re basically paying for your annual advertising.
No, I would not recommend this to a friend.
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Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The software was good but there were some glitches that where I had to start over. I I I could not enter the estimated state tax payments. Seems when I made a change to the filling status the place to put in estimate state tax payments got locked out. So I had to start the return all over again with the corrected filling status, then I could put in the state estimated tax payments. That bug needs to be fixed in next years software.