All went well until time to file. Chose electronic filing for both federal and state. Due to a technical issue my electronic filing was rejected. Since federal was rejected it gave no option for filing state form electronically. Can I get a refund for the fee paid for state?
Have been using program for years and have never had any problems. Covers all the bases and asks all the important questions to get every detail. Very easy to complete tax returns and simple e-filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I needed the forms for claiming a rebate for updating my furnace. I had to wait weeks and finally just purchased a competing product to get them filed
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought the tax software with the state form included (for non-business purposes). It took a few days to complete and we received our refund within a week.