I've used H&R Block Deluxe tax software since 2017 and found it to be fairly user friendly, but not as much so as its nearest competitor. However, it is much more robust for the price and its accuracy is unquestionable. It was a little bit confusing at first, but now that I've used it a number of years, I find it fairly easy to navigate even though I've had minor issues in the past where after its final audit, it would recommend non-consequential entries where none were required. Also, this year, I had a 1099-B with over 400 entries which caused the program to crash repetedly. My work around was to save multiple times after verifying a limited number of 1099-B entries.I also had issues importing my tax data from a broker service that I've used in the past. I suspect it was due to the 1099-B issue identified above.
Use of the software is very simple even for people not well versed in using computers. Just read the prompts and provide the answers. If you repeat the use the following year, the program can retrieve your previous year return and use the pertinent data.