I did my taxes the first week I was able to and I had to owe this year so I ended up finishing off my taxes so I could get the charge over with. I got a confirmation and yet never got charged by the irs and ended up owing more due to late pay when I thought it was all set because I got a confirmation. Not very happy about that
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The H&R Block Deluxe program was well thought-out and designed. The steps are straightforward and easy to follow. I am pleased to have used it for my tax reporting.
Kept telling me I needed to pay 401 k senility. NOT why. My docs said I withdrew enough.
Pros: Fast
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve used H&R Block tax software for two years now, switching from another tax software application used for the prior 15-years. Primary reason was price hikes on the other provider software for the first year but this last year was a combination of cost and quality in staying with H&R software.
I have been using this tax program every year for many years. It has never let me down on maximizing my refund. It is quick and easy to use. Audit feature lets you know if anything is missing or wrong so you can fix before sending in your return. Definitely a 5 Star program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast