I have used these products for over 25 years, almost always with no issues. Considering all the tax law changes and my personal situation changes, that’s amazing!
Used this product for years after Turbo Tax became ridiculous with their price and fee structure. I've had no real issues using this software. My only minor complaint is that my Financial institutions are still not included for easy 1099 transfers. I ask every year to add them When I fill out the satisfaction survey.
Have used this for several years and like it. I assume it is accurate but have never been challenged on anything. Only annoyance this year was being charged more for the software which I downloaded from the early availability email I got than if I had just gone on line as if I were a new user.
I bought this product in November of 2023 expecting an exemplary experience in preparing my tax returns. I was disappointed.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.