I always do H & R because it is easy to transfer my personal information from last year and I like the follow up notifications when sent and accepted. Some of the infromation is not clear as to the name of the forms that are needed. Even from year to year I have to researsh what it is asking for a form.
When i was getting ready to file I notIced that your program pulled incorrect data for adjusted gross income from last years return. That two years in a row that this error occurred. I am switching to a new provider for this year. Hopefully one that does not make this error. I had to re-file kast year, thanks to Block.
I have been using H&R Block software for my taxes for the last ten years. I chose it because of H&R knowledge of the tax laws. The recent problem TurboTax had with incorrect Oregon state tax calculations affirms my choice.
Has all the things I need and use especially going to my financial advisor and downloading all the information. Doing it by hand is mind numbing. Easy to use, and it's a whole lot cheaper than going to a tax preparer.
I have been a taxcut user for over 10 years. Last couple years I had lottery winnings. The MA state tax would not accept the winning information. After multiple tries and reloading the software I was forced to do paper forms and US mail to submit my state returns
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.