It has been a few months since I used this software. I found it difficult to find things that I knew had to be there. I personally am not crazy about this even though it costs less than Turbo Tax. If you keep going back and searching, you eventually find what you need but it is not intuitive.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using H&R Block software for years and find it non-problematic and easy to use. I will continue to use it, but I wish it included more information about how to handle off-nominal situations or links to the IRS instructions.
This is my preferred tax software program which I have used for many years. This year ,for For some reason that I still am not aware of, apparently there was an "arithmetic" error that caused IRS to deduct over $ 1,500.00 than your software had calculated. By this same error my Commonwealth of Virginia also charged me an additional $ 500.00 plus late fees for this mistake. I had reviewed at least three times my federal return before submitting.