Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,127 Reviews)
Rating breakdown 116,127 reviews
5 Stars
78,374
4 Stars
20,818
3 Stars
7,020
2 Stars
3,857
1 Star
6,058
84%of customers recommend this product.
(
32,989 out of
39,091)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: MJBR
from Baton Rouge
Verified Purchase:Yes
I still find that some data is not always carried to the actual forms even when you put all the data into the interview portion of the program. Means I really have to actually know more than I like about taxes and review each form to make sure that a claimed and entered deduction actually carries to the tax form and then computes across the series of forms.
H&R like other firms looking for accolades is asking if I would recommend this product, I do not. However, I will tell someone who asks what I like and dislike about the product, but I am not going out on a limb and push the product to them.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: frustrated654321
from Ohio
Verified Purchase:Yes
Overall this is a good product but since I unfortunately owed a small penalty I had to wait for Block to update the SW....but multiple updates came and they still didn't have that piece complete. After waiting over 6 weeks, I finally gave up and selected let the IRS compute the penalty. Over the past several years my impression is that if you have 100 straight forward return this works great, if not, this tool is frustrating.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: baldheadedguy99999
from IL
Verified Purchase:Yes
Switched from Turbo tax several years ago and are most pleased with ease and extent of forms available
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: KirkRtdIRS
from Dayton, OH
Verified Purchase:Yes
I’ve used this software for eight years now and find it fairly easy to use. I must say, however, that a basic understanding of how individual tax preparation works will make it even easier. I am retired from IRS, and my experience helps.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ARC51
from Eureka KS
Verified Purchase:Yes
I have used this product for several years. This year the program required several updates and the updates were not available as quickly as they used to be. I still like the product but that did cause a delay in getting taxes completed
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: brandy1990
from long island, ny
Verified Purchase:Yes
Saved me money. I wish tax documents were available for download from more places. It makes it so easy.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Doubting its capturing all deductions and credits
on May 24, 2024
Posted by: Pbrooks
from Atlants
Verified Purchase:Yes
After 2023 #’s Doubting its capturing all deductions and credits
Cons: Doesn't maximize refund, Hard to import documents
Value
3
Written by a customer while visiting HRBlock
Posted by: Retro21
from Boston, MA
Verified Purchase:Yes
HR Block tax software covers al the bases, is easy to use, and has handled my taxes for many years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock