Trash. Made calculation errors and wanted me to pay money owed the irs before they would even check to see what the problem was. I used a different software to amend my taxes and received a bigger refund. Will never use again.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am having trouble with the IRS this year 2023 filing and you are absent for HELP!!!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am a "lifer" with H&R. I have used their software products for many years, and always found the software to be up to date and accurate. Being a CPA, I appreciate the usefulness of the software. I have used the software for several different states, and as usual, the software is effective.