Continuing to have updates too late in the tax filing season. The one thing I really needed your software package help on was not usable in a timely manner. I ended up having to figure the numbers out myself by hand…….
No, I would not recommend this to a friend.
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Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve been using the online tax service for 20 years. I first used it just to compare against my pencil prepared. H & R found an error on mine. Using it since!!!! 👍
Many years experience with this product let's me believe that the problems from Y2022 release have been and outlier and the product is back to standard I have been enjoying for several years.