I have issues with the state tax. It all ways ask you to explain some thing that was on Federal return. It should carry over seamless. It should know what was on Fed return. I then have to go back and look at Fed return to see what it is talking about.
It works better than TurboTax, but it is hard to get help. Also, as far as I know, it needs a Microsoft browser such as Edge. Why not Firefox??? Also, please be more upfront about the actual cost of filing state returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
I’ll be using TurboTax for 2024 tax year. HR Block was still working on forms well into March while TurboTax users were able to file in early February.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Purchased in February and had a problem with one of the returns that I prepared, I could not get it to transmit even though there was no problem with the return. I
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
This is the first year that I had any trouble with this software. Federal when through just fine but, now I am hearing from the State of Ohio Taxation the math was not correct and that I owed $386 on Social Security and my un-reimbursable medical expenses. Is there someone to talk to about this issue?
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!