Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,344 Reviews)
Rating breakdown 116,344 reviews
5 Stars
78,528
4 Stars
20,856
3 Stars
7,037
2 Stars
3,861
1 Star
6,062
84%of customers recommend this product.
(
33,134 out of
39,246)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: RichGP
from Indiana
Verified Purchase:Yes
I've used this product for many years and was a bit disappointed this year. I was delayed in filing my taxes for the first time ever due the software - specifically to a bug in the program and a delay in having the programming for one of the forms I needed being ready.
This was especially irritating as:
- the bug was not listed on their website, although it was admitted on a support call, and finally fixed 3 weeks later.
- The programming bug was regarding a form (1099-R for Inherited IRAs) that hadn't changed from the previous year.
- The form (ACA subsidy) that had delayed programming also was basically unchanged from the year before, and this form had not had a problem in previous years.
This was especially irritating as:
- the bug was not listed on their website, although it was admitted on a support call, and finally fixed 3 weeks later.
- The programming bug was regarding a form (1099-R for Inherited IRAs) that hadn't changed from the previous year.
- The form (ACA subsidy) that had delayed programming also was basically unchanged from the year before, and this form had not had a problem in previous years.
In spite of these issues I will still recommend the product for at least one more year. It is easy to use and accurate - once they fix the bugs and get the forms ready.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: LHKokomo
from Kokomo, Indiana
Verified Purchase:Yes
It make tax preparation easier than trying to do it myself. Quick return on refunds.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: B652
from Upstate NY
Verified Purchase:Yes
Happy with the use and experience but finding it more an more expensive to us. As free and lesser expensive items become available I believe it will hurt you.
Pros: Easy to prepare
Value
1
Written by a customer while visiting HRBlock
Posted by: FJK1
from California
Verified Purchase:Yes
Been using the software for years. Always easy and convient
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nied
from Richmond Va
Verified Purchase:Yes
Software worked well until time to submit returns April 14 - 15. Could not submit successfully and eventually had to print and mail the returns.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: jpbmass1
from Western Massachusetts
Verified Purchase:Yes
I've been using this program since when it was taxcut -- always accurate and straightforward. I especially appreciate being able to connect to my brokerage and having the complex securities information auto downloaded.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 23434549
Verified Purchase:Yes
Repetitive easy to use would use it again as I have for the last 10 years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GeorgeJungle
Verified Purchase:Yes
This helped me find mistakes and it was simple to use and quick to file
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock