Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,344 Reviews)
Rating breakdown 116,344 reviews
5 Stars
78,528
4 Stars
20,856
3 Stars
7,037
2 Stars
3,861
1 Star
6,062
84%of customers recommend this product.
(
33,134 out of
39,246)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Robert 21
from Bullhead City, AZ
Verified Purchase:Yes
I have been using the H & R Block program for over 10 years and will continue to do so.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Oceanflower
from Orion, Illinois
Verified Purchase:Yes
I've been using this for many years. It's made my filing very easy. Never had a problem
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Dunny56
from WI
Verified Purchase:Yes
I called for support twice. They couldn’t resolve my issue. The software wasn’t compatible to what WI needed for ID. I had to file a paper return.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gene41
from Springboro
Verified Purchase:Yes
Only problem I had was that I could not import data from JP Morgan Chase.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: WhyAreYouHasslingTom
from Virginia
Verified Purchase:Yes
The help section is virtually non-existent and more times than not, it essentially said “go look it up on IRS(dot)gov”
The font is microscopic. Data such as effective tax rate are non-existent. It makes filing choices for you and never tells you why.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DennyR
from Corrales, NM
Verified Purchase:Yes
After 20 years of Turbotax panic, it has been refreshing to use a professional product that works when installed and doesn't create as many or more issues than it solves. The added flag showing which forms imported from last year have NOT been changed was nice.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MTxx
Verified Purchase:Yes
Good tax software. would be nice if state filing fee was included in price.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RonB1954
from Anderson, SC
Verified Purchase:Yes
It helped me through the process without any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock