Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,344 Reviews)
Rating breakdown 116,344 reviews
5 Stars
78,528
4 Stars
20,856
3 Stars
7,037
2 Stars
3,861
1 Star
6,062
84%of customers recommend this product.
(
33,134 out of
39,246)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Norm 1234
from WI
Verified Purchase:Yes
All the way through, near completion and you pop on me that I have to load some strange pdf software that I don't want. Not only did it cause great stress but there's a good chance I can reciprocate with you next time I need tax software. Needless to say I'll look at others first before thinking of you again, AND I'm a long time user and proponent of H&R.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Davis lady
from Davis
Verified Purchase:Yes
I have used H&R Block tax software for 5 plus years. Find it easy to use with the fill in the blanks formatting
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bob8888
from North Reading MA
Verified Purchase:Yes
I’ve been using this software for more than 10 years and have never had a problem.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Pvl24
from Yuma Az
Verified Purchase:Yes
I’ve used the H&R Block software for many years. I generally have moderately complex return. I recently moved to Arizona from another state. I was confident that my state return would be accurate and complete without my having to be the expert in my new state’s tax laws. My only complaint is I feel that Filing electronically should not be so expensive.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Randy34
from Orlando, FL
Verified Purchase:Yes
I have a fairly complicated situation as a minister. Tge software handles it with relative ease! Thanks!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Inconvenienced
from Michigan
Verified Purchase:Yes
Your State of Michigan software failed to compute an accurate Michigan income tax return. Specifically, the program failed to carry over my disability pension income to the household resources section of the Michigan Homestead Property Tax Credit. Consequently, household resources were understated, and the credit was overstated. I had to manually file an amended return.
When I called to tell HR Block about the failure the person on the phone just said ok. No thank you or sorry for your inconvenience.
When I called to tell HR Block about the failure the person on the phone just said ok. No thank you or sorry for your inconvenience.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dartmangt
from Fayetteville Pa
Verified Purchase:Yes
Have been using H&R Block for years, very user friendly.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Katz24
Verified Purchase:Yes
Always easy to prepare my taxes. Step by step and easy to follow.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock