Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Slim27
from New York
Verified Purchase:Yes
Got this Deluxe package in January and it did all it was supose to. No problems.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Matty
from Omaha, Nebraska
Verified Purchase:Yes
I have been using this software for the last 10 years. My taxes are usually fairly simple. This program is a lot less expensive than some of the others. Also, I like the idea of having it all on my computer. I don’t want to put all my info in an on-line program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Edith31
from Longview, TX
Verified Purchase:Yes
All was fine until we UNchecked the "disabled" box and it somehow re-checked itself. Also, the box for "deceased" was not listed in the choices where it should have been. This caused IRS to not process the return fully. We are still not done trying to fix the problem.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: toltecman
from Oklahoma
Verified Purchase:Yes
Very easy and quick to fill out, very good help system too.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RockinDennyO
from Yardley PA
Verified Purchase:Yes
Bug in eFile delayed my federal return and state software expensive. Hard to get help and support is not very informed regarding software issues.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Florida Joe
from Vero Beach, Florida
Verified Purchase:Yes
I have a fairly complex tax situation and I am able to use this product every year to complete my taxes.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock
Posted by: Cloyd
from Cody, Wyoming
Verified Purchase:Yes
I have been using this product for years and have never been audited or sorry that I chose it to complete my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bob091
from Boston, ma
Verified Purchase:Yes
I use this all year to not only file last years tax, but also to provide estimates for this year taxes.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock