Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: DWB_La
from Bastrop, La.
Verified Purchase:Yes
This is my 4th year of using this package, and have had no issues getting my returns filed without a lot of headaches.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RogerFromTaiwan
from Flemington NJ
Verified Purchase:Yes
I've been using this software for past 7 years. It's very easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jemjr4
from New palestine, IN
Verified Purchase:Yes
After long use of Turbo Tax, switched to H&R Block. Wish I had a long time ago. Easy and accurate program
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: mineral h20
from seattle
Verified Purchase:Yes
i think the software is very old. please update the software and add a new feature like copilot.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mickey124555
from Sunshine state
Verified Purchase:Yes
I've been using this software for a while now. Been good.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: E from AR
from Arkansas
Verified Purchase:Yes
I was disappointed in the explanations of questions. For instance, I got rejected 4 times because the software did not explain my wife and my AGI would be the same number if we filed jointly previous year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Josephzzu
from Livonia, MI
Verified Purchase:Yes
I generally like the product a lot. One area that could use improvement is in the part that handles side income. The text could explain more Bout exactly how to determine the type of side income. This was the first time I have done side income and found it very unclear.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HATJack
from Greer, SC
Verified Purchase:Yes
I have used this product for over 15 years and have never had any problems. It takes only a few minutes to complete my taxes because everything is brought in from the previous year. I have no W2, only SSA and Pensions, which hardly change. My taxes are very simple and all I need is Basic plus state. I have never found such a combination and it is too expensive to purchase the state later so I aways use the Deluxe+state.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock