This the second year I have used this software. It is easy to use with clear instructions. Importing financial data was easy and fast. The help features are clear. Results and documentation were also good.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Sent in a revised return without all the information.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've used H&R for years, except last year because of my home sale. Used tt, and found all kinds of uncharges. Came back to H&R, never to return to the other company as I felt ripped off.