I filed my taxes using the H&R Block software more than four months ago and I still haven’t received my refund. This doesn’t give me a
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve been using this soft ware for around 15-20 yrs. Use to be tax cut. Extremely east to use, accurate and help is only a few clicks away. Once submitted the return is in my bank account in 10 days or less. Importing documents is very easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Makes it easier to do my taxes. I don’t have to worry about all the minute changes that Congress and the IRS create. And I don’t have to worry about the math assuming I enter the numbers accurately.
Only wish they would do less effort at upselling.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Used HR Block software for as long as I can remember. Always worked great. One drawback was the Financial Company Altruist was not downloadable to the software. Not sure if HR block or Altruist is the problem but my advisor recently moved to Altruist and my taxes so I had to manually enter all the data from Altruist
I've used the H&R Block tax products for 15+ yrs. My tax situation is moderately complex with various investment situations but no real estate. I highly recommend their products for all but the more complex tax situations.