Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,744 Reviews)
Rating breakdown 116,744 reviews
5 Stars
78,785
4 Stars
20,948
3 Stars
7,061
2 Stars
3,871
1 Star
6,079
84%of customers recommend this product.
(
33,406 out of
39,543)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: jfran007
from San Antonio Texas
Verified Purchase:Yes
My daughter's family and I have used the H&R Block software for several years. The program us easy to use and carries over the previous years information. This makes it faster to do the interest and capital gains. I had one problem this year but a quick call to support easily solved it. The program even reminded me about additional entries I needed to make.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bill2281
from Naples, FL
Verified Purchase:Yes
I did my taxes back in February/2024. My recollection is that it was quick and easy to prepare and e-file my return. H&R Block let me know when my return was accepted by the IRS, so all went well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Retired enrolled agent
from Saginaw MI
Verified Purchase:Yes
I have used this program for 23 years for returns of varying degrees of complexity and highly recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TSRz
from Colorado
Verified Purchase:Yes
After dealing with more crashes and failed, endlessly looping updates every year, I’m done trusting my taxes to H&R. (iMac Sonoma)
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FCCincy
from Ohio
Verified Purchase:Yes
I've been using H&R Block Deluxe Software for many years now. It is usually a very good choice and their software makes creating and filing my tax report so much easier! Several things I don't like:
- The price seems to go up each year
- They only pay to submit Federal tax reports electronically, not state reports
- It seems bizarre to me that when you pay for a download, it only works for a year or two. Then if you need to check something out several years later you would need to pay them more money. Makes absolutely no Sense!
- The price seems to go up each year
- They only pay to submit Federal tax reports electronically, not state reports
- It seems bizarre to me that when you pay for a download, it only works for a year or two. Then if you need to check something out several years later you would need to pay them more money. Makes absolutely no Sense!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ConradAS
from Lewes, DE
Verified Purchase:Yes
I have been using H&R Block for 15 years to do my Federal & State income taxes. I am sticking with with them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bgelb
from Virginia
Verified Purchase:Yes
A long time user of another product, I switched to H&R this past season. It was an easy transition and found the software intuitive and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Al1969
from Boston
Verified Purchase:Yes
Straightforward instructions. I don't have a complicated return, although I make a Qualified Charitable Distribution out of my IRA to meet my Required Minimum Distribution. I hold shares in my home state municipal money market fund. I had trouble ensuring the distributions were not taxed in my home state. I figured it out and made a note on how to do this when I file my return next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock