I bought this on line early in 2024. The "Deluxe" option was applicable for my family's situation (small self-employed business, investments, income for SSA, Pensions, and Annuities). It is relatively easy to use and provides helpful information should I have any questions.
I had an issue with 2022 version and not sure if it still existed in 2023 version. In any case it cost me $10000 because I did not realize I was not withholding enough for taxes. The problem occurred in entering deductions. I entered an amount of earnings of $8000 dollars and I fat fingered taxes withheld as $10000 instead of $1000. The program did not catch the fact that I entered more taxes withheld than income coming in. I have been a software engineer for 38 years and this kind of simple error checking missing from product is inexcusable. I would recommend this product with the caveat to make sure you enter all data correctly since the program might not catch this mistake.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Program works well but double checking with Federal isn’t as simple as it should be. The price for state filing is rediculous!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using H&R Block software to do my taxes for more than a decade -- I think it is a superb product; it is very easy to use and navigate through; and it provides expert tax guidance!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast