Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,331 Reviews)
Rating breakdown 130,331 reviews
5 Stars
86,890
4 Stars
24,010
3 Stars
8,400
2 Stars
4,441
1 Star
6,590
85%of customers recommend this product.
(
41,634 out of
48,858)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: CheriGiles
from St. Pete, FL
Verified Purchase:Yes
I've been using TaxCut for more than 15 years now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TotalDisgust
from NJ
Verified Purchase:Yes
This software product totally failed me. It lost complete copies of returns, placed data on the wrong lines of the form, and miscalculated taxes. I've had to submit corrected 1040X
Federal returns, and I submitted hand-prepared paper state returns. Phone calls for assistance were futile. Total software failure.
Federal returns, and I submitted hand-prepared paper state returns. Phone calls for assistance were futile. Total software failure.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PB25
Verified Purchase:Yes
I use H&R software annually. Everything works smoothly until I get to the state interface. This year, I was continually prompted to put a value in a field that had no numeric value associated. Hope somehow you are able to work out the Maryland State tax issues.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: LGA1
from Pittsburgh PA
Verified Purchase:Yes
I have been using H&R Block for many, many years. It is very user friendly and walks you through all the steps to filing your taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JMA78
Verified Purchase:Yes
I have been using H&R Block for several years and am very pleased with the value, ease of use and the accuracy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Simple straightforward easy to understand and use
on May 24, 2024
Posted by: Keith48
from Rochester NY
Verified Purchase:Yes
Bought back in October. Been a customer seems like forever never a problem with your product
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BaywayRic
from NV
Verified Purchase:Yes
Have used for years now. Always complete, always timely and always correct.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: rob1943
from Alexandria, VA
Verified Purchase:Yes
I bought the on-line product in November and updated it just prior to doing my daughter's taxes in February. Next I did our Federal and State Taxes. In both cases I inputed info from prior years and completed this years taxes with no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock