Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,944 Reviews)
Rating breakdown 116,944 reviews
5 Stars
78,917
4 Stars
20,991
3 Stars
7,072
2 Stars
3,881
1 Star
6,083
84%of customers recommend this product.
(
33,531 out of
39,685)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Creep13
from Pasadena,CA
Verified Purchase:Yes
Everything worked great until I was asked to help with some last minute tax refunds for family members that were part of that debacle where the taxes were not being transmitted but it would place a temporary holding on your bank account
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MAC52
from Rockford, MI
Verified Purchase:Yes
Love this software. Copied in last year’s info, downloaded detailed 1099b (over 40 pages) from Stock Broker and completed form(s), e-filed and received my federal refund in 7 days. All at a great price (pick up every Cyber-Monday).
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MAB1
Verified Purchase:Yes
I have been using H&R block over turbo tax for years. Originally because it was less expensive, but eventually it was due to the pure convenience.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Philojazz
from Petoskey, Michigan
Verified Purchase:Yes
I’ve used HRBlock for years, and have always been completely satisfied with the program….ease of use, accuracy, assistance…all aspects.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bad year for software
from Midwest
Verified Purchase:Yes
The software had a number of issues this year. Not all required forms getting included in e-files, resulting in IRS rejecting submissions. Had to manually do the forms and print rest. Talked to support twice. They said fixes would be provided, but never heard back after they got me off the phone. I just gave up trying to get a fix. I have never had these kind of issues in the last 10 years, but really has me questioning if it was ever correctly done.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DDC1
from Kentucky
Verified Purchase:Yes
Program is easy to use. 5 free federal efiles. Wish they would include 5 free state efiles. It is a hassle to try buying the state efiles,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Handy Dom 47
from Bryn Mawr, PA
Verified Purchase:Yes
Have been using H&R for the last decade, always makes tax filing easy 👍🏻👍🏻
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tjt311
from Ky
Verified Purchase:Yes
I use H&R Block because it’s much less costly than Turbo Tax. Questions in H&R can be interpreted different ways. So it’s hard to answer.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock