I have used this for years and it’s very simple to use. The only thing I miss that used to be a feature of the software is the Chat function. As a result, I don’t believe the Help function is as easy as it used to be. That said, I will continue to use this software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
I've used H&R Block tax filing software for a number of years. I've always felt good about my return. I'll continue to use this software for the foreseeable future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I've used H&R Block tax software for better than 20 years now, dating back to when it was called Taxcut. I like that it carries over all the data from the previous years. I appreciate the error checking at the end.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I purchased this hoping it would be more accessible than the IRS fillable forms. Turns out the UI was not very elegant and not any more accessible to vision impairment than the free IRS forms. Wasn't worth the purchase in my opinion.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.