Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,944 Reviews)
Rating breakdown 116,944 reviews
5 Stars
78,917
4 Stars
20,991
3 Stars
7,072
2 Stars
3,881
1 Star
6,083
84%of customers recommend this product.
(
33,531 out of
39,685)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: redhakw93
from Cincinnati, OH
Verified Purchase:Yes
Used the software multiple years and been able to maximize my annual refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RonaldC
from Orchard Park, NY
Verified Purchase:Yes
I enter documents as I receive them and HRB software updates to show how the document changes the refund amount. Very helpful to have last year's tax docs listed so you know you have everything done before submitting the return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BigRed2
from Ohio
Verified Purchase:Yes
First time filer and user of software. Easy to navigate
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TwentyGeeseInATrenchcoat
Verified Purchase:Yes
Every time I try to buy this software with the included license to file state for free, it ALWAYS charges me for state anyway. It's rigged, there's no way to win.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mark56W
from Denver, CO
Verified Purchase:Yes
Been using this product for many years with no issues on both Mac and Windows.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cigarbuff
Verified Purchase:Yes
My first time. My daughter usually does my taxes with the H&R Block software. I found it to be very easy to use and guided me through the process with ease. I will be using it again next year! Excellent software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible delays to achieve accuracy in the state p
on May 24, 2024
Posted by: getbent
from Des Moines, IA
Verified Purchase:Yes
I have used Block tax software for years having long ago abandoned Turbotax for Block because Block represented a better value. However, the decline in Block software this year was exponentially greater than in past years, especially regarding my state package. I actually submitted my state tax return with errors because Block could not/would not correct them in a timely manner. By then, the errors were not going to affect the bottom line of my tax return. I would have been better off completing my tax return by hand on paper. I even called Block to point out the errors and was told that I was not the only customer complaining of mathematical errors. I will not purchase Block tax software again and will return to Turbotax going forward.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GrandpaStu
from Wisconsin
Verified Purchase:Yes
always buy the program that includes state program
would like to see 1 free state e-file included with purchase
would like to see 1 free state e-file included with purchase
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock