Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,331 Reviews)
Rating breakdown 130,331 reviews
5 Stars
86,890
4 Stars
24,010
3 Stars
8,400
2 Stars
4,441
1 Star
6,590
85%of customers recommend this product.
(
41,634 out of
48,858)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Cmculli
from Birmingham, Alabama
Verified Purchase:Yes
The federal part of the program worked fine. There was a problem with how the state program handled 1099R's. It was leaving some of them out (my situation involved multiple 1099R's from the same payer). I was able to force them in to get a correct state return. I let your company know about the software error, but it was not fixed by the time I filed my return.
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Micahm
from Oklahoma
Verified Purchase:Yes
If your return is a pretty basic USA based return, it works well. Once you start using less common features, however, there is a good possibility that it will break and you will have to manually go into the forms to fix it. Honestly, if I weren't tied into its ability to import in my old info, including long term loss, I would probably switch to something else that was more automatic.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Joedomer
from Spartanburg SC
Verified Purchase:Yes
Always have used the Fed with no problems and fast electronic return. The SC return has an error. It calculated the LT capital gain wrong. Have not been able to get anyone's attention. Been like this forever. need contact info to talk to state reps.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Patron54
from Nj
Verified Purchase:Yes
Switched from turbo tax years ago. Never went back. So much better.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hgfddrthn
from Louisiana
Verified Purchase:Yes
Kept telling me more updates cant file till downloaded. Didnt get till month and half after purchasing. Filed and then another update came.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MIke Lb
from West Bridgewater, MA
Verified Purchase:Yes
Good software have been using for many years. Imports all previous returns and information's big help. Great value for the cost
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Lab man
from Nature Coast FL
Verified Purchase:Yes
Used Block software for years now and that makes it simple to use and refer back to previous years returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: Jones4469
from Denver
Verified Purchase:Yes
Been using for years, and never had any issues. Great product, support and ease of use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock