Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,123 Reviews)
Rating breakdown 117,123 reviews
5 Stars
79,050
4 Stars
21,013
3 Stars
7,084
2 Stars
3,885
1 Star
6,091
85%of customers recommend this product.
(
33,652 out of
39,814)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Linuxuser
Verified Purchase:Yes
Works great have been using for many years, but, does not work on Linux operating systems. I know have to borrow a windows machine from my kids.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
A lot of hype, but it gets the job done with some
on May 24, 2024
Posted by: rcm9999
from LaVergne, TN
Verified Purchase:Yes
I've used H&R Block for years, but over the years, the hype of how much work it saves the taxpayer is overdone. It's not nearly as "smart" as one may be led to believe, but after the return is done, you may have to go back and refine what it missed. It has monumental issues importing documents. It still beats out the others.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Massachusetts download not accurate. Federal was.
on May 24, 2024
Posted by: Devon415
from New Hampshire
Verified Purchase:Yes
Massachusetts program carried non Massachusetts income from the federal return. This caused an overstatement of income thus resulting in a higher tax bill. I had to take return to an accountant. Federal tax return was accurate. Not happy with fact I paid for the inaccurate state return.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Barry i
from Florida
Verified Purchase:Yes
Been using for 11 years this is the first year I as not happy with the software. Took too long for certain forms to be available. One form fo the home charger was not even available, causing me to paper file an amended return.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JimG18412
from Cleveland
Verified Purchase:Yes
Probably end my long relationship with your products and try another next year.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Senior golfer 2025
from Springfield, Illinois
Verified Purchase:Yes
I have been using H&R Block Deluxe tax packages for several years. They are always easy to use and have great support.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from The Villages FL
Verified Purchase:Yes
Have used application for years. Never had a problem.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Incahoots
from Independence, KY
Verified Purchase:Yes
Been using H&R Block Deluxe software for years. Easy to use and understand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock