Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,333 Reviews)
Rating breakdown 117,333 reviews
5 Stars
79,189
4 Stars
21,053
3 Stars
7,102
2 Stars
3,892
1 Star
6,097
85%of customers recommend this product.
(
33,787 out of
39,962)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: ALJB
from Bristol, TN
Verified Purchase:Yes
I have used H&R Block for several years and am very satisfied with its great features
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Positive Pete
from Coral Springs, FL
Verified Purchase:Yes
Given the need, it’s a good product. But we only need to do all this because you lobby the government. So, honestly, how dare you ask me my opinion? This whole industry shouldn’t exist.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Software for Dummies
from Ohio
Verified Purchase:Yes
The software seems to be very inclusive of many situations.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CarlR
from Alabama
Verified Purchase:Yes
The Alabama state return was just plain wrong this year. I had to submit a paper return because the software that would not do the correct computations. This is the only time I have been disappointed in h&r block's tax return in the past 10 or 12 years. Do better on the state returns.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LinHle
from Madison, MS
Verified Purchase:Yes
I have used HRB for 6 years now and trust it does a great job of our taxes. My only complaint is we live in MS and there was an error in the state return processing that wouldn’t allow me to efile the return. It could have been the state system and now hrb but I just mailed it in instead of calling support of hrb. Thank you!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JerryDH
from Missouri
Verified Purchase:Yes
Have used this program for the last several years. It is easy to use for the most part.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tampa 2
from Florida
Verified Purchase:Yes
I have been using HR Block for several years and it has worked, but the interface and instructions need work. RMD's are confusing and in other areas amounts change without any explanation.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BK99
from CT
Verified Purchase:Yes
Was able to input tax information for myself and my daughter and then send to IRS.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock