I found flaws in the software that required multiple go-aounds. It required H&R Block assistance.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H&R Block, May 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
For over thirty years, a customer. Most disappointing in the last five-plus years is the lack of connection to where a number comes from! Come on, every cell of every spread sheet has a source. It is helpful to swim upstream when debugging an issue, right? The big plus with this product is the math is always correct and the IRS accepts as generated.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 24, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.