Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,513 Reviews)
Rating breakdown 117,513 reviews
5 Stars
79,317
4 Stars
21,079
3 Stars
7,113
2 Stars
3,900
1 Star
6,104
85%of customers recommend this product.
(
33,912 out of
40,096)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: LD502
from Nixa, MO
Verified Purchase:Yes
The program handled my rather complicated return in a short time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: CDC4taxes
from Springfield, MO
Verified Purchase:Yes
I've been using this product for more than 15 years - that says something!
If your taxes are simple OR you understand where your money comes from/how it is categorized, this is the product for you. If you want to throw all of your receipts and bills in a box - hire an accountant. I believe that it is important to know HOW to do your taxes, by hand, then chose to use a product like H&R Block to make it easier by adding the columns and reminding you of important deductions or sources of income.
Warning -- if you use State tax credits or something else funky, this product will do the calculations; however, you will need to print and mail in the forms to the state.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SomeguyinDelaware
from Delaware
Verified Purchase:Yes
I’ve used the software for more than 5 years. The interview format is easy to use and seems comprehensive.
I’m not happy that as a valued repeat customer if I click on one link it costs me $5 more than another link from a different promotion.
Charging me extra for state filing is a problem. I already paid for software to file my taxes. It feels like a rip off.
I’m not happy that as a valued repeat customer if I click on one link it costs me $5 more than another link from a different promotion.
Charging me extra for state filing is a problem. I already paid for software to file my taxes. It feels like a rip off.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Salieri
from Simsbury, CT
Verified Purchase:Yes
In general very good. Additionally, I would like to see a further explanation of what expenses are deductible and which are not, for example, Medicare Supplement Insurance.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: cindy0725
from NJ
Verified Purchase:Yes
I've been very happy with this software. It's reasonably priced, easy to comprehend and very accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: TDBWFP
from Colorado
Verified Purchase:Yes
Have been using HRB tax software since they bought out the brand I use to use (TaxCut). In total I have been using tax software for over 35 years. I prefer standalone tax preparation software that is why I still use HRB. I'm disappointed that they are beginning to partner with Google, because I fully understand Google's business model (collecting personal information for resale and targeted marketing) and the fact the Google has been hit with so many European lawsuits for privacy violations. I'll be watching how close HRB and Google become. After all the years of using HRB tax prep software, I would be reluctant to have to change vendors. Will have to see what becomes of the trend to partner to Google.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
I had to pay a penalty after submitting my taxes
on May 22, 2024
Posted by: Vieques9
from Maryland
Verified Purchase:Yes
I received a letter from the IRS that I had understimated my tax penalty. I was very surprised that H&R Block program was not able to determine this. I also had to pay interest.
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CHYNABLAKX
from ROCHESTER NY
Verified Purchase:Yes
Product was very easy to use and to complete my taxes.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock