Please note: something to fix: when paying with one credit card, the transaction completed but did not send the email with the software key - did this 3 times, did not think the credit card transaction was going through but it was. Tried a different credit card and it worked. Next year I will go to a store to purchase the software key.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Title should say Federal (State with additional co
on May 21, 2024
Posted by: Minhal
from New Jersey
Verified Purchase:Yes
The software would better serve customers to be able complete federal and state. I was surprise to have to pay extra for the state. The cost should be up front.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.